The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

Can I host my Clients or friends? Yes, you may host your friends or clients, when you have a reseller account. Views: 150

Can I password protect directories? Yes, you can password protect directories from within your control panel. Views: 319

Can Resellers have their own nameservers? Yes,  As long as an account has a reseller status, we can assign nameservers to that... Views: 135

Do you allow adult sites? Adult content is allowed as long as all models are at least 18 years of age and the material is... Views: 175

Do you offer Telnet/SSH access? No for Security reasons. Views: 153

How do I back up MySql databases in cPanel? Mysql databases can be backed up by doing the following: Go to 'backup', under the 'Site... Views: 129

How do I backup my site with cPanel? Entire accounts can be backed up by doing the following: Go to 'backup', under the... Views: 135

How do I restore a backup created with CPanel? If you've previously downloaded a backup copy of your website through your CPanel Control Panel,... Views: 141

How do I switch Hosts without having downtime of my web site? Switching to a new host can be a very smooth process or it can be very complicated. Following... Views: 139

How do I use PHP5/PHP4? PHP5 is enabled by default, PHP4 can be enabled by using the .php4 extension or add a .htaccess... Views: 145

How does an SSL certificate work? An SSL certificate ensures safe, easy, and convenient Internet shopping. Once an Internet user... Views: 137

I've uploaded my files but my site is not coming up in my browser? When you FTP into your account, you will see 5 folders (tmp, mail, public_html, public_ftp and... Views: 141

Linux/Unix Permissions Explained - CHMOD The basic unix permissions come in three flavors;Owner Permissions : These are permissions that... Views: 174

My site seems to be loading slow.... There are a variety of factors that can contribute to occasional slow download speeds or... Views: 144

What are my default FTP settings? Your CPanel hosting comes with default FTP settings already in place. To utilize the default... Views: 128

What are the server specifications and Linux or Windows? We run Linux servers only.  Our shared and reseller accounts are on CentOS driven systems... Views: 133

What is a php.ini file? The php.ini file is a configuration file that the server looks at to see what PHP options have... Views: 135

What is an SSL certificate? An SSL certificate is a digital certificate that authenticates the identity of a Web site and... Views: 132

What is Fantastico? Fantastico De Luxe is the leading auto installer for cPanel servers. With more than 10,000... Views: 141

What is PHPSuExec? What phpSuExec is: On most Apache servers, PHP runs as an Apache module. This is the default... Views: 258

What is the Path to FFMPEG ? Configuration of ffmpeg in scripts The path to FFMPEG is : /usr/local/bin/ffmpeg  or /usr/bin/ffmpeg This path has to be... Views: 420

where is the Manual or Documents for the CPanel? http://www.cpanel.net/docs/cpanel/ Views: 157

Will you place ads on our site? We will NOT place ads on your site. That is one of the many advantages of having a paid host.We... Views: 123

Powered by WHMCompleteSolution